The library
AI use-case library
Every playbook follows the same format: the job, what AI does, the tools, what you need first, how to measure it, a prompt to copy and the sources.
Draft replies to customer emails
Let AI write a first draft of each reply from your own help articles and past answers, then a person checks and sends it.
Read the playbook Customer supportPut an AI assistant on your website for common questions
An AI chat assistant answers routine questions from your help content around the clock and hands anything tricky to a person.
Read the playbook Marketing and socialTurn one update into a week of social posts
Write one solid piece (a blog post, a product update, a newsletter) and let AI cut it into platform-ready posts for you to review and schedule.
Read the playbook Marketing and socialPlan and draft helpful website content
Use AI to build content briefs, outlines and first drafts, while you add the real experience that makes a page worth ranking.
Read the playbook Admin and productivityGet meeting notes and action lists automatically
An AI note-taker records or listens to a meeting and produces a summary, decisions and actions with owners.
Read the playbook Admin and productivityAutomate repetitive work between your apps
Connect your forms, inbox, spreadsheet and CRM so routine steps happen on their own, with AI handling the reading and sorting.
Read the playbook Finance and bookkeepingCapture receipts and supplier invoices automatically
Photograph or forward receipts and bills; software extracts the details and posts them to your accounting system for you to approve.
Read the playbook Admin and productivityResearch and summarise long documents
Load reports, contracts or tender documents into an AI research tool and ask questions, with answers linked back to the source text.
Read the playbook Building softwareVibe-code a small internal tool
Describe the tool you want in plain English and let an AI app builder generate a working first version you can test and refine.
Read the playbook Building softwareExplain and fix a cryptic error
Paste an error and the code around it; AI explains what went wrong in plain English and proposes a fix you can test.
Read the playbook HR and recruitmentWrite job adverts and organise applications responsibly
Use AI to draft clear, inclusive job adverts and interview questions, while keeping hiring decisions with people.
Read the playbook Gaming and indie devBrainstorm game concepts, quests and item lists
Use AI as a fast brainstorming partner for game-jam concepts, lore, quest text and item tables, then make it your own.
Read the playbook Investment operationsInvestigate reconciliation breaks faster
Use matching platforms for the matching, and AI to group breaks, suggest likely causes and draft commentary, with an analyst signing off.
Read the playbook Investment operationsTriage trade breaks and settlement exceptions
Use AI to read exception queues, classify the issue, pull together the facts and draft the counterparty chaser, ahead of tighter settlement deadlines.
Read the playbook Investment operationsSpeed up KYC and client onboarding reviews
Use AI to extract details from onboarding documents, check completeness against your checklist and summarise files for the reviewer.
Read the playbook Side income and small businessOffer AI set-up help to local businesses
If you’ve learned to use AI tools well, small businesses near you may pay for someone to set up simple, safe workflows they can run themselves.
Read the playbook Side income and small businessTurn what you know into templates and guides to sell
Your experience is the product. AI helps you structure it, draft it and format it into checklists, templates or short guides that other people in your field can use.
Read the playbook Side income and small businessTake on freelance work you’re already good at, faster
Use AI to speed up the routine parts of skilled freelance work (editing, formatting, research summaries, admin) while you keep responsibility for quality.
Read the playbook Side income and small businessTest a small business idea before you spend money
Use AI to sharpen an idea into a clear offer, plan customer conversations and find the weak spots, so you learn whether anyone wants it before you invest.
Read the playbook Finance and bookkeepingFind and cut software subscriptions you don’t use
Give AI an export of your business card or bank transactions and let it group recurring payments, flag duplicates and draft the cancellation list for you to check.
Read the playbook Admin and productivityCompare supplier quotes like for like
Paste in competing quotes or proposals and let AI pull prices, inclusions, exclusions and contract terms into one table, so you spot the catches before you sign.
Read the playbook Admin and productivityClear your inbox with a ten-minute daily triage
Let AI sort the day’s email into reply, delegate, read later and ignore, and draft the easy replies, with you pressing send on every one.
Read the playbook Careers and job huntingTailor your CV to a job advert honestly
Compare your CV with a job advert, see which requirements you already meet and reword your real experience to match, without claiming what you can’t back up.
Read the playbook Careers and job huntingPractise interview answers with AI
Turn a job description into likely interview questions, shape your real examples into STAR answers and get honest feedback on your practice runs.
Read the playbook Careers and job huntingWrite your self-appraisal without the blank page
Turn a year of scattered notes into specific, honest points mapped to your objectives, ready for you to check and finish in your own words.
Read the playbook Careers and job huntingMake the case for a pay rise or promotion
Gather real evidence of your impact, check pay information from reliable sources and shape it into a calm, one-page case and a plan for the conversation.
Read the playbook Money and everyday adminReview your spending and subscriptions
Sort exported bank statements into spending categories, list every recurring payment and draft a simple budget, with you deciding what to cut.
Read the playbook Money and everyday adminUnderstand an official letter in plain English
Get a plain-English explanation of a confusing letter: what it says, what it asks you to do and by when, and what to ask before you act on it.
Read the playbook Money and everyday adminWrite a complaint or refund request that gets read
Draft a firm, polite complaint that sets out the facts, what went wrong and what you want, then check your rights with Citizens Advice before you send it.
Read the playbook Admin and productivityWrite and understand spreadsheet formulas
Describe what you want in plain English and get a formula, or paste an inherited one and get a step-by-step explanation. Then test it yourself.
Read the playbook Money and everyday adminSpot AI-powered scams and check a suspicious message
Scam messages, fake invoices and cloned voices can be convincing. Use AI to talk through the warning signs calmly, then check through official channels.
Read the playbook Admin and productivityWrite a handover before leave or a new job
Turn what’s in your head into a structured handover: open work, deadlines, contacts by role, where files live and decisions still pending.
Read the playbookNewsletter
One useful AI use case a week.
A short email with a practical use case, the tools, a ready-to-use prompt and how to tell whether it pays back. No hype.