What AI actually does here
- Transcribes the call.
- Summarises decisions, open questions and actions with owners and dates.
- Lets you search across past meetings.
Tools to look at
- Built-in features such as Google Meet’s “Take notes for me” or Microsoft Teams with Copilot
- Stand-alone note-takers such as Otter or Fireflies
Named tools are examples, not endorsements. We have no paid relationships with them at the moment; see our disclosure.
What you need first
- Tell participants a meeting is being recorded or transcribed, and respect anyone who objects.
- Decide where transcripts are stored and for how long. Personal data rules apply (see ICO guidance).
- Don’t use them for confidential client or HR meetings unless your organisation has approved the tool.
How to measure ROI
- Minutes spent writing up notes per meeting, multiplied by meetings per week.
- Percentage of actions completed by their due date, before and after.
- Spot-check the accuracy of a few summaries each month.
Run the numbers in the ROI calculator →
What the evidence says
No independent figures are cited here. Most savings come from removing the write-up step.
Ready-to-use prompt
Replace the [BRACKETS]. Only paste data you’re allowed to share with the tool you’re using.
View promptHere is a meeting transcript:
Here is a meeting transcript:
"""
[paste transcript]
"""
Produce:
1. A 5-bullet summary.
2. Decisions made (who decided, what).
3. Actions as a table: action | owner | due date (write "not agreed" if none was said).
4. Open questions nobody answered.
Only include what was actually said. Flag anything ambiguous.Sources
- Google Meet Help, "Take notes for me" Vendor documentation
- Otter.ai (product page) Vendor page
- Fireflies.ai (product page) Vendor page
- ICO, Guidance on AI and data protection Regulator guidance
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