Novice means you can try the task the first time you use a chat tool. Intermediate means you can already edit a draft. Professional means you know this part of the job well enough to catch a wrong one. The level is about the task, not a rank.
- Product words from the label
- A reply about hours or where to find something
- Explain the returns note your shop already uses
- A note for the next shift
- A checklist for a task you already do
- A briefing for a busy day
- What not to use it for
- Sources
Where it helps
The International Chamber of Commerce’s Advertising and Marketing Communications Code says marketing should be legal, decent, honest and truthful. It is a self-regulatory code used in many countries, not a substitute for the rules where you work. The 2024 edition covers AI. A claim should not mislead by leaving something out or by exaggerating, and that includes price, what a product is made of, and the terms for return or repair. If you did not read it on the label or in your shop’s own note, do not let a draft say it.
Tasks
Product words from the label
A description helps when it says what the packet says, in a readable order. The moment it adds a benefit, it is a claim you may not be able to stand behind.
Prompt
Highlighted [brackets] are the parts you replace. Only paste information you’re allowed to share with the tool you’re using.
The promptWrite a short product description from the label facts below. Use simple language an everyday person would understand.
Write a short product description from the label facts below. Use simple language an everyday person would understand.
Where it will be read: [shelf label, website, or a reply to a customer]
FACTS FROM THE LABEL:
"""
[type only what you can see on the packet or the tag]
"""
Four sentences at most.
Do not add a benefit, a price, a comparison or a health claim.
Do not say it is suitable for a diet or an allergy.
If a fact a shopper would expect is missing, list it under "Not on the label".A reply about hours or where to find something
People ask the same three things. You know the answer. The draft should use your answer, not a guessed one.
Prompt
Highlighted [brackets] are the parts you replace. Only paste information you’re allowed to share with the tool you’re using.
The promptDraft a reply to a customer. Use simple language an everyday person would understand.
Draft a reply to a customer. Use simple language an everyday person would understand.
Their question: """[paste it, without their phone number]"""
The correct hours: [or "we have not set this"]
Where the item is: [or "I do not know"]
Anything we are out of: [or "not sure"]
Under 80 words.
Do not invent hours, stock or a price.
Do not tell them they have a legal right to anything.
If I did not give a fact, write [NOT STATED] in the draft so I can see the hole.Explain the returns note your shop already uses
Customers glaze over at a returns note. A plainer version is fine if it does not add a right. You check it against the note before you send it.
Prompt
Highlighted [brackets] are the parts you replace. Only paste information you’re allowed to share with the tool you’re using.
The promptExplain our returns note in everyday words. Use simple language an everyday person would understand. Do not add rights.
Explain our returns note in everyday words. Use simple language an everyday person would understand. Do not add rights.
NOTE:
"""
[paste the note your shop uses]
"""
1. What the customer can do, according to the note.
2. Any deadline or condition. Quote the short phrase.
3. What the note does not say.
Do not say what the law requires.
Do not promise a refund, a repair or a replacement unless the note says it.
If the note is silent, write "not stated".A note for the next shift
The next person needs what changed: a delivery, a spill, a product in the wrong place. They do not need a story.
Prompt
Highlighted [brackets] are the parts you replace. Only paste information you’re allowed to share with the tool you’re using.
The promptTurn my notes into a handover for the next shift. Use simple language an everyday person would understand.
Turn my notes into a handover for the next shift. Use simple language an everyday person would understand.
NOTES:
"""
[what happened. No customer account numbers]
"""
Give me three short sections: done, still open, watch out for.
Only use what I wrote.
Do not invent stock counts or prices.
Do not include a customer's full name or payment details.
If something looks like gossip rather than a fact the next person needs, put it under "Leave this out".A checklist for a task you already do
Showing a new starter is easier with the steps written down. You know the task. The tool just lists the steps you describe, so you can correct them.
Prompt
Highlighted [brackets] are the parts you replace. Only paste information you’re allowed to share with the tool you’re using.
The promptTurn my description into a checklist for a new starter. Use simple language an everyday person would understand.
Turn my description into a checklist for a new starter. Use simple language an everyday person would understand.
The task: [for example, opening the register, or straightening a shelf]
How I do it:
"""
[your steps, even if they are messy]
"""
What they must ask a manager about: [or "I will add this"]
A checklist of short lines.
Do not add steps I did not mention.
Do not include passwords, alarm codes or payment steps that show card numbers.
Mark any step you are unsure about with "check with me".A briefing for a busy day
You know what matters on a busy day: who is on, what arrived, what to say if you run out. A one-page brief is for the team. The facts have to be yours.
Prompt
Highlighted [brackets] are the parts you replace. Only paste information you’re allowed to share with the tool you’re using.
The promptDraft a one-page briefing for the team. Use simple language an everyday person would understand.
Draft a one-page briefing for the team. Use simple language an everyday person would understand.
Day: [which day]
Who is in, if I want it included: [or "leave names out"]
Deliveries or changes: """[your notes]"""
What to say if we sell out of something: [your words, or "ask a manager"]
What not to promise: [or "no extra promises"]
Use only my notes.
Do not invent prices, stock or a promotion.
Do not tell the team what the law says about refunds.
Keep it to one page.What not to use AI for
- A price, a discount, or whether something is in stock.
- Ingredients, allergens or health claims that are not on the label in front of you.
- What a customer is entitled to under the law where you work.
- A promise your manager has not agreed.
If a customer might act on it, read it against the label or the shop’s own note. This page is not legal advice.
Sources
- International Chamber of Commerce, Advertising and Marketing Communications Code (2024) International business code
Checked . These links are the pages we read. They are not a substitute for the rules where you work. Spotted something out of date? Email support@aiforthisjob.com.