- Do not use a chat tool to diagnose, prescribe, triage, or decide whether someone is safe to go home.
- Do not paste names, record numbers, or health details into a tool your workplace has not approved.
- A fluent answer can still be wrong. You remain the person who checks it.
Novice means you can try the task the first time you use a chat tool. Intermediate means you can already edit a draft. Professional means you know this part of the job well enough to catch a wrong one. The level is about the task, not a rank.
- A shorter version of a leaflet you already use
- A workplace policy in everyday words
- A handover from notes you wrote
- A message about a shift or training
- Questions before a training session
- Wording for an update you are allowed to give
- What not to use it for
- Sources
Where it helps
In May 2023 the World Health Organization called for caution with large language model tools in health. It said the replies can look authoritative and still be completely wrong, especially on health, and that these tools may not protect health information a person pastes in. It said rushing to use an untested system could lead health workers into errors that harm patients. WHO’s later guidance on these models says humans should remain in control of medical decisions. Use the prompts below for wording and admin only.
Tasks
A shorter version of a leaflet you already use
Patients often get a leaflet written for the service, not for a tired reader. Shortening a text your workplace already approved is different from inventing new advice.
Prompt
Highlighted [brackets] are the parts you replace. Only paste information you’re allowed to share with the tool you’re using.
The promptShorten this leaflet. Use simple language an everyday person would understand. This is not medical advice, and you must not add any.
Shorten this leaflet. Use simple language an everyday person would understand. This is not medical advice, and you must not add any.
LEAFLET:
"""
[paste a leaflet your workplace already uses. Remove names and record numbers]
"""
Keep every instruction that is in the leaflet. If you are unsure an instruction matters, keep it and mark it "check with me".
Do not add medicines, doses, symptoms or what the person should do.
Do not say this replaces the clinician.
At the end, list anything you cut.A workplace policy in everyday words
A policy is easier to follow when you can say it back. The summary is for you. It is not a new rule, and it is not clinical guidance.
Prompt
Highlighted [brackets] are the parts you replace. Only paste information you’re allowed to share with the tool you’re using.
The promptExplain this workplace policy in everyday words. Use simple language an everyday person would understand.
Explain this workplace policy in everyday words. Use simple language an everyday person would understand.
POLICY:
"""
[paste the section you are allowed to use]
"""
1. What it is asking staff to do, in three sentences.
2. Any deadline, form or person it names. Quote the short phrase.
3. Words I should ask a manager about.
Do not turn this into medical advice.
Do not add steps that are not in the policy.
If the policy does not say something, write "not stated".A handover from notes you wrote
A handover is a list of what you already know, in an order the next person can scan. If you did not record an observation, it must not appear.
Prompt
Highlighted [brackets] are the parts you replace. Only paste information you’re allowed to share with the tool you’re using.
The promptLay out a handover from my notes. Use simple language an everyday person would understand. Only use what I wrote. This is not medical advice.
Lay out a handover from my notes. Use simple language an everyday person would understand. Only use what I wrote. This is not medical advice.
MY NOTES:
"""
[notes you wrote. Use a room or a first name only if your workplace allows this tool to see it. Otherwise say "Patient A"]
"""
For each person: what I said is outstanding, and what I said the next person should know.
Do not add observations, medicines, doses, risks or a plan I did not write.
If a line would sound like a new clinical decision, put it under "I did not write this. Do not hand it over."A message about a shift or training
Swapping a shift or confirming training is admin. Keep clinical detail out of it.
Prompt
Highlighted [brackets] are the parts you replace. Only paste information you’re allowed to share with the tool you’re using.
The promptDraft a short message to a colleague. Use simple language an everyday person would understand.
Draft a short message to a colleague. Use simple language an everyday person would understand.
About: [shift swap, training time, or who covers a break]
Facts: [dates and times I am willing to state]
What I am asking: [one sentence]
Under 100 words.
Do not mention a patient, a diagnosis or a medicine.
Do not invent a time.
If I left a blank, write [NOT STATED].Questions before a training session
Walking into training with three questions is more useful than a summary of a topic the tool may get wrong. You are not asking it to teach you the clinical skill.
Prompt
Highlighted [brackets] are the parts you replace. Only paste information you’re allowed to share with the tool you’re using.
The promptHelp me prepare questions for a training session. Use simple language an everyday person would understand. Do not teach me the clinical skill.
Help me prepare questions for a training session. Use simple language an everyday person would understand. Do not teach me the clinical skill.
Session title: [title]
What I already do in that part of the job: [one or two lines]
What I want to be able to do afterwards: [one line]
Give me six questions I could ask the trainer.
Do not answer them with clinical instructions.
Do not give doses, procedures or a diagnosis.
Say which questions I should only ask the trainer, not a chat tool.Wording for an update you are allowed to give
Families want plain words. You decide the facts, and you decide you are allowed to share them. The draft must not add a prognosis or a next step you did not choose.
Prompt
Highlighted [brackets] are the parts you replace. Only paste information you’re allowed to share with the tool you’re using.
The promptHelp me word an update I am allowed to give. Use simple language an everyday person would understand. This is not medical advice.
Help me word an update I am allowed to give. Use simple language an everyday person would understand. This is not medical advice.
Who I am speaking to: [family member, without a full name]
Facts I have decided to share: """[only those facts]"""
What I will not say: [or "nothing extra"]
What I want them to do: [or "no action"]
Write one short update.
Do not add symptoms, medicines, chances, or what will happen next.
Do not tell them the person is safe, improving, or ready to leave.
If I did not provide a fact, do not invent it. Write [NOT STATED].What not to use AI for
- Diagnosis, medicines, doses, or a change to a care plan.
- Triage, or any decision about how urgent something is.
- Observations, symptoms or results you did not write down yourself.
- A message to a patient or a family that adds advice you did not decide.
- Anything your workplace classes as a health record, unless you are in the approved tool.
If you would not say it without a clinician checking, do not let the draft say it. This page is not medical advice.
Sources
- WHO, "WHO calls for safe and ethical AI for health" (16 May 2023) International health body
- WHO, Ethics and governance of artificial intelligence for health: guidance on large multi-modal models (2024) International health guidance
Checked . These links are the pages we read. They are not a substitute for the rules where you work. Spotted something out of date? Email support@aiforthisjob.com.