- AI cannot replace local regulations or a qualified professional.
- Never rely on it for a wiring decision, or for a gas or plumbing safety decision. Follow the rules where you work.
- Use it for admin, quotes, customer messages, explaining a job to a customer, planning, and learning terms. Do not use it to certify work.
Novice means you can try the task the first time you use a chat tool. Intermediate means you can already edit a draft. Professional means you know this part of the job well enough to catch a wrong one. The level is about the task, not a rank.
- Explain a finished job to the customer
- Learn a term, then check it
- Questions to ask before you price a job
- A message about an appointment
- Order the jobs you already have
- A quote email from figures you calculated
- A file note of what you found
- What not to use it for
- Sources
Where it helps
The World Health Organization and the World Plumbing Council published Health aspects of plumbing together. It says good plumbing design has to be based on the technical requirements and the regulatory restrictions that apply, and that plumbing carries microbiological, chemical and physical risks. The World Plumbing Council’s own page on that book makes the same point: safe design depends on those requirements and restrictions. A chat tool has not seen the job. Do not use it to decide whether water, waste or gas is safe.
Tasks
Explain a finished job to the customer
People want to know what you did, in words they would use. Start from your notes. Do not let the draft add "this is safe now".
Prompt
Highlighted [brackets] are the parts you replace. Only paste information you’re allowed to share with the tool you’re using.
The promptTurn my notes into a short message for the customer. Use simple language an everyday person would understand.
Turn my notes into a short message for the customer. Use simple language an everyday person would understand.
Customer: [first name, or "the customer"]
What I actually did: """[your notes]"""
What I still need from them: [or "nothing"]
Write one short message.
Do not add work I did not list.
Do not say the water, waste, gas or appliance is safe, legal or certified.
Do not recommend a part or a method.
If a detail is missing, write [NOT STATED].Learn a term, then check it
Looking up a word on a fitting or a form is fine. Treating the answer as permission to do the work is not.
Prompt
Highlighted [brackets] are the parts you replace. Only paste information you’re allowed to share with the tool you’re using.
The promptExplain a work term to me. Use simple language an everyday person would understand.
Explain a work term to me. Use simple language an everyday person would understand.
Term: [the word]
Where I saw it: [a sentence, or "I only have the word"]
1. A short meaning in everyday words.
2. One example of how a plumber might use the word.
3. What this explanation might get wrong, and what I should check in my training or the rules where I work.
Do not tell me how to install, test or repair anything.
If the term is about gas, water safety or waste, say that a qualified person and the local rules decide, and stop.Questions to ask before you price a job
A price goes wrong when you never asked about access, the age of the fitting, or who else is involved. A list of questions is not a diagnosis.
Prompt
Highlighted [brackets] are the parts you replace. Only paste information you’re allowed to share with the tool you’re using.
The promptI am about to visit a job and I want questions to ask, not a diagnosis. Use simple language an everyday person would understand.
I am about to visit a job and I want questions to ask, not a diagnosis. Use simple language an everyday person would understand.
What the customer said: """[their words]"""
What I already know: [or "nothing yet"]
Give me up to eight questions I could ask on site.
Mark any question that is about safety with "ask, then decide yourself or with a qualified person".
Do not tell me the cause of the problem.
Do not tell me how to repair gas, water or waste.
Do not suggest a price.A message about an appointment
A clear time, and what you need when you arrive, saves a wasted trip. Do not promise a fix in the same message.
Prompt
Highlighted [brackets] are the parts you replace. Only paste information you’re allowed to share with the tool you’re using.
The promptDraft a short message I can send. Use simple language an everyday person would understand.
Draft a short message I can send. Use simple language an everyday person would understand.
Who: [customer first name, or "the customer"]
Purpose: [confirm / running late / please be home / ask them to clear access]
Time I am offering: [time, or "I will fill this in"]
What I need at the visit: [for example, the stop valve location, if you know it]
Under 80 words.
Do not invent a time or a price.
Do not say I will make it safe, and do not give plumbing or gas advice.Order the jobs you already have
You already know which job has a fixed time. The tool can only shuffle the list you give it. It should not guess how long a repair takes.
Prompt
Highlighted [brackets] are the parts you replace. Only paste information you’re allowed to share with the tool you’re using.
The promptOrder my working day. Use simple language an everyday person would understand. Do not tell me how to do any job.
Order my working day. Use simple language an everyday person would understand. Do not tell me how to do any job.
Fixed times I cannot move: [or "none"]
How I travel: [van, or "not sure"]
Jobs, one per line:
"""
[area, and any time the customer asked for. Skip full street addresses if you prefer]
"""
Give me an order, one reason for that order, and a "might not fit" list.
Do not invent travel times or repair times.
Do not suggest how to work on gas, water or waste.A quote email from figures you calculated
You priced it. The draft only makes the included and excluded work easy to read. If the tool adds a number, delete it.
Prompt
Highlighted [brackets] are the parts you replace. Only paste information you’re allowed to share with the tool you’re using.
The promptWrite a quote email I can edit. Use simple language an everyday person would understand.
Write a quote email I can edit. Use simple language an everyday person would understand.
Who it is to: [first name, or "the customer"]
What they asked for, in my words: [the job]
Figures I have already calculated: [labour, materials, and the total, or a blank I will fill]
Included: [list]
Not included: [list]
How long I will hold this price: [or "not stated"]
Use only the figures I wrote. If a figure is missing, write [NOT STATED].
Do not say the work will be safe, legal or certified.
Do not recommend a part, a product or a method.
Do not give gas or plumbing advice.
End with a line that I will confirm the work on site before it is treated as final.A file note of what you found
Future you, or the next person on the job, needs what you saw, not a story the tool prefers. If the notes do not say it, it stays out.
Prompt
Highlighted [brackets] are the parts you replace. Only paste information you’re allowed to share with the tool you’re using.
The promptTurn these notes into a file note. Use simple language an everyday person would understand. Only use what I wrote.
Turn these notes into a file note. Use simple language an everyday person would understand. Only use what I wrote.
NOTES:
"""
[what you saw and what you did. Remove the customer's full name and address if you need to]
"""
Produce:
1. What was seen.
2. What was done.
3. What was left undone, and why, if the notes say why.
4. Anything a reader might mistake for a safety approval. List it under "Do not file this as a sign-off".
Do not add causes, test results or a statement that gas, water or waste is safe.What not to use AI for
- Any decision about gas, flues, combustion, or whether an appliance is safe to use.
- Whether drinking water, waste water or a drain is safe.
- Certifying work, or telling a customer it meets the local rules.
- A price or a repair method you did not already decide.
If the question is whether gas, water or waste is safe, stop. Use a qualified person and the rules where you work. This page will not tell you how to do the work.
Sources
- WHO and World Plumbing Council, Health aspects of plumbing (2006) International health guidance
- World Plumbing Council, Publications (Health aspects of plumbing) Trade association
Checked . These links are the pages we read. They are not a substitute for the rules where you work. Spotted something out of date? Email support@aiforthisjob.com.